Support

Usually answered within a day or two

Email support@plainleaf.app and a human will get back to you. There's no account system, so there's no password to reset and nothing to look up — just tell us what happened.

What helps us help you

• What you were doing when it went wrong (scanning, adding a plant, a reminder…)
• Your iPhone model and iOS version
• A screenshot, if the problem is visible

Common questions

Pricing, cancellation, offline scanning and pet safety are covered in the FAQ on the home page.

Subscriptions and refunds

Purchases are processed by Apple, so subscription management and refund requests go through them: manage your subscription from inside the app (You → Manage subscription), and request refunds at reportaproblem.apple.com. We can't see or change your billing — that's by design.

Privacy questions

Covered in the privacy policy — the short version is: no accounts, no analytics, your data in your own iCloud.